COMMUNITY
Community portals and apps that help residents collaborate and connectAccounting and Management tools plus building websites and mobile apps on one beautiful connected platform
Every building that is managed on the AURO ENERGY AFRICA Strata platform receives a customisable web site and a secure portal for use by committee members, owners and residents where they can access information and tools in a self-service capacity. This system is called AURO ENERGY AFRICA Community which is available as both a web and mobile app. The system also has some powerful marketing and communication tools for strata managers, such as a maintenance ticketing system, SMS, Lobby screen system and a digital noticeboard.
Today, over ¼ million strata owners and residents access AURO ENERGY AFRICA Community every day to view their property information online and interact with their fellow residents and strata manager.
Empowering residents and the manager to communicate and collaborate
The AURO ENERGY AFRICA Community solution is a standard add-on to our leading strata management solution.
Strata managers can communicate with their committees, owners and residents via our Digital Noticeboard, Lobby screen, SMS gateway and Events feature. Photos and albums can be created and shared in the Gallery. Documents can also be easily published to the portal with appropriate permissions set.
Committees and owners can share documents, comment on events and notices plus raise and track maintenance and service requests via our online Request System.
Unrivalled access to financial information
As AURO ENERGY AFRICA Community is connected to the building’s accounting solution, owners and committees get unprecedented access to financial information.
Owners can view levy statements online and access invoices and receipts. Committee members get higher levels of access to financial information relating to the community such as the Balance Sheet, P& L, Collections, Annual Budget and much more.
For Strata Managers, this self-service platform delivers transparency while saving you time and money by reducing emails and phone calls.
Let your customers self-service
AURO ENERGY AFRICA Community gives your committees tools to self-service their strata property. The Committee can review and approve invoices online, upload and share documents, raise and track maintenance and service requests and chat on a secure Committee Wall.
Property owners and residents can chat on their Community Wall, raise and track the progress of maintenance requests, view important documents; communicate with their neighbors, sell furniture and communicate directly with the strata manager.
COMMUNITY APP FEATURES. A BETTER WAY TO WORK TOGETHER.
Building Web Sites
CMS-enabled web site with Overview page, Gallery, Business Directory and What’s On page
Members-only Section
Different access levels for committees, owners, tenants, strata and building managers which can be customised for each property
Real-time Financials
Graphical reports showing Cash at Bank, Annual Budget, P&L, Balance Sheet, GL, AP Ledger and Levy Collections
Online Approvals
Committees can approve invoices online based on approval rules and can see all supporting files such as invoices and work orders
Levy Statements
Owners can view their statements in real-time, including invoices and receipts and pay online via a credit card gateway*
Service Requests
Owners and tenants can lodge maintenance or service requests with their manager & track the progress of these requests
Document Library
View important community and apartment documents securely in the cloud and set viewing permissions for different users
Communication Tools
Managers can send out Community Notices, Events, SMS and post comments on the Wall or the building’s Lobby screen
Your Look. Your Feel.
Create your own branding, colour schemes, headers and footers to suit your community or business
Serious Security
Hosted on AWS, Urbanise Strata combines world-class hosting and application security including user-security and access controls.
Physical Address
37 Peter Road
Ruimsig
1724
Website
www.auroenergy.africa
